Conference Agenda

National Identity Crime Symposium

Royal Pines Resort 12 – 14 October 2009

Your Identity – Their Criminal Passport

Sunday, 11 October 2009
Pre-Conference Welcome and Cocktails
7.00pm – 10.00pm - Cocktail Reception, Hydrate Bar, Reception Level, RACV Royal Pines Resort 

Day 1 – Conference    Monday, 12 October 2009

"Prince Room" RACV Royal Pines Resort

7.30am to 9.00am	Registration	Registration of attendees
9.00am to 9.15am	Official Welcome	Welcome Mr. Ian Stewart Deputy Commissioner (Specialist Operations), Queensland Police Service
9.15am to 9.45am	Session 1 Keynote Speaker	Identity Crime  Professor Jonathan Rusch United States Department of Justice This session kicks off the symposium with a resenter who is internationally qualified to talk on such a subject. Professor Rusch will provide background data on identity theft, the leading typologies, investigative techniques, improvements to national responses and improvements to international responses.  Much of this content will provide the foundation for future actions and considerations.
10.15am to 10.45am		Morning Tea
10.45am to 11.15am	Session 3	Evolution of Malware in Identity Theft Paul Ducklin Sophos Identities are such a valuable commodity that cyber criminals are writing specific programs to harvest identity and financial data.  Paul Ducklin is an expert in his field and will examine this evolutionary process.  Identity criminals are data warehousing massive quantities of identity data.  They then prepare data mining engines to match data and build profiles.  This is a frightening proposition and a session not to be missed.
11.15am to 11.45pm	Session 4	Identity Keyloggers and Phishing Threats MacLeonard Starkey AusCERT AusCERT is at the coal face of the cyber world on a daily basis and sees first hand the evolution of new strategies by modern criminals.  Identities are a criminal commodity.  This is perhaps best demonstrated through the development of specific malware and online social engineering techniques that makes your identity vulnerable.  Get up to date with the latest techniques and developments in order to protect yourself and your organisation.
11.45am to 12.15pm	Session 5	Identity Crime within Telecommunications Larissa Telley Telstra The largest telecommunications provider in Australia means that Telstra has to constantly defend itself from identity criminals.  So what does identity crime mean to Telstra?  This session will bring to light the battles waged and strategies enacted by the Telstra organisation to protect itself and its clients from those with malicious intent.
12.15pm to 1.15pm		Lunch
1.15pm to 1.45pm	Session 6	Insecure Wireless Networks – The War Driving Project and The TJX Compromise Detective Sergeant Steve Bignell Computer Crime Investigation Unit, Queensland Police Service Detective Bignell will discuss the new and exciting initiative of the Computer Crime Investigation Unit – “The War Driving Project.”  As society moves towards the use of multiple computers that communicate via wireless internet in homes and small businesses, we have become more vulnerable.  Incredibly, 50% of our wireless internet networks are insecure, essentially giving the green light to criminals to access our systems, interrogate our computers and steal our identity and financial data.  The seriousness of this problem to the commercial world and small business environments can be devastating.  This session will examine the TJX compromise where tens of millions of identities and credit card accounts were stolen due to insecure wireless networks.
1.45pm to 2.15pm	Session 7	Social Networking Sites - Harmless Fun or a substantial risk to the corporate environment? David Banes Cleartext Does your organisation allow staff to access social networking sites through your mainframe infrastructure?  As the workforce starts to encompass the generation of social network savvy users, these people will expect to bring their networks with them.  They will expect to be able to access their online social networks to maximise their efficiency in the work place.  Is it prudent to stop them or can we minimise the risk?  These social platforms can increase the risk of identity theft and brand damage.  We also know that criminal elements are preparing strategies and malware to specifically target these sites.  David Barnes will discuss methods for securing these new technology vectors to prevent threats from malware, unwanted intrusions and the average innocent end user.
2.15pm to 2.45pm	Session 8	Biometrics Kevin Darch Director, Biometrics Institute Is biometrics the fundamental key to true identity protection?  Iris scanning, facial recognition software, voice identification, fingerprint scanning and palm capillary networks are all biometric strategies using the latest technologies.  This session will examine the benefits of biometrics in combating identity crime.
2.45pm to 3.15pm		Afternoon tea
3.15pm to 3.45pm	Session 9	Identification Technology Solutions and the future of Identity Management Jordan Cullis HID Global This session will discuss methods for preventing the unauthorised use of corporate IT systems, including: how to converge physical access control infrastructure with IT access control systems for improved IT access control security; how multiple factors of authentication improves secure access to IT systems; and the concept for leveraging existing security infrastructure to provide more secure IT systems access control.
3.45pm to 4.15pm	Session 10	Turbo Talks During this session a number of our guests and attendees will be invited to step up and speak for five minutes on an identity crime related topic of their choice.  There will be no time for questions and the five minute rule will be strictly enforced.  This session will be both entertaining and thought provoking.
4.15pm to 4.45pm	Session 11	Facial Recognition Technologies - Considerations for operational law enforcement David Chadwick Director, Identity and Security, Unisys Facial recognition is a biometric technology that has reached a state of maturity over the past few years and is now being deployed in a variety of industries around the world, including various policing agencies.  This presentation will examine the benefits of deploying a facial recognition capability within law enforcement agencies, including police and licensing authorities.  Considerations, such as adherence to standards, image quality, comparison tools for facial images and comparisons of results will be discussed.
4.45pm		End of Day 1
		Free night for delegates

Day 2 - Conference    Tuesday, 13 October 2009

8.30am to 9.00am	Session 12	How Biometrics can tackle Identity Crime Cyril Dujardin Sagem This presentation will focus on how biometrics can help to drastically reduce identity crime.  The session will describe how biometrics can be used at the source of the identity document to guarantee the uniqueness of that document, during the use of the proof of identity process to verify the identity of the holder and as an investigation tool to enhance the capacity of anti-fraud groups.
9.00am to 9.45am	Session 13	Identity Crime and its links to Mortgage and Superannuation Fraud Detective Superintendent Col Dyson Fraud Squad, New South Wales Police The longest serving fraud investigator in this country, Detective Superintendent Col Dyson will call upon his experiences and views of the identity crime phenomenon and how it has exploited opportunities to facilitate mortgage and superannuation fraud.  Understanding offenders’ methodologies may assist you in protecting your systems and business.
9.45am to 10.15am	Session 14	Case Study – How the crooks defeated two factor authentication, stole an identity and obtained $88,000! Detective Senior Constable David Graham, Computer Crime Investigation Unit, Queensland Police Service and Dimitri Two factor authentication was touted as the great security mechanism for online banking, so how did an interstate criminal perpetrate an elaborate identity fraud and get away with $88,000?  Listen to the outline of the investigation that spanned two states and hear from the victim himself.  How the offenders defeated this process is a lesson to us all and demonstrates the complexity and lengths to which identity criminals will go.  A session not to be missed!
10.15am to 10.45am		Morning Tea
10.45am to 11.30pm	Session 15	Romanian Card Skimming Gangs Chief Inspector Elvis Tudose Romanian Police Romanian ATM Card Skimming Gangs traverse the world in their quest for criminal wealth.  But why Romania?  Chief Inspector Tudose will attempt to answer this question.  His experience will provide us with the insights we may use to better protect our businesses and systems.  Building global networks of cooperation and integrated efforts are pivotal to future successes and we are both fortunate and privileged to have Chief Inspector Tudose at this symposium.
11.30pm to 12.00pm	Session 16	Panel Discussion - Managing Identities in a Cyber World Panel Members: Dr David Lacey, Australian National University Cyril Dujardin, Sagem Paul Ducklin, Sophos Moderated by: Detective Sergeant Brendan Rook Fraud and Corporate Crime Group The panel will explore this topic with zeal and good humour.  We have dwelt significantly on the threats and compromises, but how do we safely manage identities in a cyber world?  Is it possible? Is it only possible for a limited period of time?  Or, is it indeed, impossible?  This session will definitely be provocative and informative.
12.00pm to 12.30pm	Session 17	Global Card Skimming Operations – Malaysian Shopping Gangs Detective Sergeant Duncan Gorrie Identity Crime Investigation Unit, Queensland Police Service Detective Gorrie is the team leader of the Identity Crime Investigation Unit.  In this session, he will discuss and explore the growing phenomenon that is the Malaysian Shopping Gangs.  No retail business is immune or spared from their constant forays into Australian shopping markets.  Hundreds of thousands of dollars worth of high end goods can be ripped out in days by these highly organised and well resourced criminals armed with false identity profiles and an inexhaustible supply of credit card data.  Warning signs that small business and shop security staff can identify as suspicious will be highlighted.
12.30pm to 1.30pm		Lunch
1.30pm to 2.00pm	Session 18	The National Identity Security Strategy Dr Lyn Hinds Federal Attorney, General’s Department The National Identity Security Strategy (NISS) was formally endorsed by the Commonwealth and States in an IGA in April 2007, with the Attorney-General’s Department as lead agency.  Preventing identity crime, which is often founded on the use of false or multiple identities, was targeted as critical to reduce the threat of terrorist and serious criminal activity, including efforts to combat terrorist financing and financial crime and improve border and citizenship controls.  Significant work has been achieved under NISS to improve agency policy and procedures to reduce vulnerabilities in identity security.
2.00pm to 2.30pm	Session 19	Identity Theft in the United States - The FBI Cyber Division Supervisory Special Agent Leslie D. Hoppey Federal Bureau of Investigation, Cyber Division Spear Phishing, Mishing, Vishing, and Pharming - these are just a few of the many methods used by criminals to strip consumers of their identity.  Discover how the Internet Crime Complaint Center tracks these types of fraud through its analysis of data received by victims, combined with private industry data.  Learn how the FBI has developed a system to triage victim complaints and refer them as leads to law enforcement partners.  Together, this blended information can lead to valuable future trend analysis.
2.30pm to 3.00pm	Session 20	Identity Crime - The Cost to Society Dr David Lacey Australian National University There are many victims to identity crime and many associated costs.  Dr Lacey will explore financial and non-financial costs to individuals and organisations by providing an update to Australia's first in-depth study on the cost, nature and extent of identity crime in 2003.  Particular emphasis will be placed on what has changed since 2003 in Australia for organisations in responding to identity crime and its flow-on impacts to individual victims.
3.00pm to 3.30pm		Afternoon tea
3.30pm to 4.00pm	Session 21	Paypal – The Consumer Identity Ecosystem Frerk-Malte Feller Managing Director, Paypal Australia Mr Frerk-Malte Feller has had extensive experience in the web services market and has authored books on public key infrastructure and web services security specifications.  He will discuss consumer identity technologies, how a consumer identity ecosystem will be bootstrapped and the privacy and security implications.
4.00pm to 4.30pm	Session 22	Identity Crime – a Victorian Police Case Study Detective Senior Constable Paul Lineham Victorian Police Service How did a criminal perpetrate an elaborate identity fraud sting on multiple lending institutions across multiple states whilst inside prison?  Perhaps more importantly, how did he get caught?  This captivating presentation of an identity criminal mastermind will provide valuable insight and lessons on how lending practices and systems can be duped and deceived.
4.30pm		End of Day 2
6.30pm to 7.30pm		Pre-dinner drinks  ‘Royal Benowa Foyer’
7.30pm to late	Social Function	Conference Dinner ‘Prince Room’ Entertainment: ‘Nigel the Magician’ ‘Planet Funk’

GALA DINNER - RACV Royal Pines Resort - 7.00pm til late

 Day 3 - Conference Wednesday, 14 October 2009

9.00 am to 9.30am	Session 23	The Mind of an Identity Criminal Detective Senior Sergeant Terry Lawrence and Plain Clothes Senior Constable Ravi Brar Fraud and Corporate Crime Group and Michael How do you defend your business or organisation from identity criminals?  Understand how these criminals think!  Michael will talk about how he perpetrated his frauds, how he identified vulnerabilities and more importantly, how he exploited them.  This is a rare opportunity to get inside the mindset of a fraudster and take a look at his view of the world.  This session will be compelling and informative.
9.30am to 10.00am	Session 24	Consumer Protection Behaviours Nigel Ridgeway General Manager, Compliance Strategies Branch, ACCC The ACCC plays a major role in the detection and promotion of fraud and scam awareness in this country.  Scams are constantly being developed that specifically target an individual’s identity and financial data.  The ACCC have developed a number of key strategies to combat these criminal efforts.  These lessons apply equally to those in the workforce as they do to people at home.
10.00am to 10.30am	Session 25	The Corporate Role in Fostering Consumer Protection - Lessons from the Global Money Transfer Sector Duane Ritter Vice President, International Security and Government Initiatives, Western Union Western Union is a global leader in helping people on the move to send money home, with operations in more than 200 countries and territories.  In being a global leader of money transfers, Western Union recognises its responsibility of protecting customers from becoming victims of fraud – before, during and after transactions take place.  Fraud prevention is a shared responsibility between law enforcement, the corporate sector, consumers and the community.  Western Union’s US based, Global Security and Government Initiatives Expert, Duane Ritter will share the company's internal strategies and external partnerships in protecting consumers.
10.30am to 11.00am		Morning Tea
11.00am to 12.00pm	Session 26	Roderic’s Story - How would you like your identity to be assumed by a member of the Hells Angles Outlaw Motor Cycle Gang just convicted for Murder? Moderated by: Detective Senior Sergeant Terry Lawrence Fraud and Corporate Crime Group Share Roderic’s story which, for him and his family, became a living nightmare.  Loss of job, loss of credit rating, week after week of constant denial that he was the one responsible for the crimes being committed in his name and then, after all of this, finding out that the person who had stolen his identity was a member of the Hells Angels Outlaw Motorcycle Gang.  Learn how Roderic’s identity was compromised and appreciate what it means to have your identity stolen. There are lessons to be learnt for all of us.
12.00pm to 12.30pm	Session 27	Panel Discussion - Identity Restoration Panel Members: Professor Jonathan Rusch, US Department of Justice Mathew Cagney, Veda Advantage Leslie Hoppey, FBI Helen Trihas, Victorian Registry of Births, Deaths and Marriages Moderated by: Detective Inspector Jason Saunders   Fraud and Corporate Crime Group This panel will discuss the issues associated with the identity restoration of an identity theft victim.  What sounds simplistic can actually be a complicated and protracted procedure.
12.30pm to 1.30pm		Lunch
1.30pm to 2.00pm	Session 28	Underestimating criminal capabilities - Seniors and Identity Theft Dr Cassandra Cross Research Analyst Crime Prevention and Community Safety Branch, Queensland Police Service Dr Cross will examine how seniors tend to underestimate the criminal capability of individuals to use information to steal a person’s identity. Whilst many would not consider sending bank account information or money, the same degree of caution is not used with personal information. Excerpts from interviews conducted with seniors will be used to illustrate various aspects of this argument, including those who have personally experienced their identity being compromised.   This is ground breaking research and the findings will be the basis for the formulation of future fraud prevention strategies.  This session will be invaluable for any organisation or business that has seniors as part of its client base.
2.00pm to 2.30pm	Session 29	Taking fraud prevention to the kids – “Freddie the Fraud Fighting Ferret” Jon Sutton Computer Crime Investigation Unit, Queensland Police Service and Detective Superintendent Brian Hay Fraud and Corporate Crime Group Educating children on the dangers of identity theft is pivotal to the future protection of our communities, yet is perhaps an area that does not receive too much attention.  Intrinsic to any fraud prevention initiative is the delivery of the message to which your target group can relate.  The cartoon character of “Freddie the Fraud Fighting Ferret” is the latest training tool designed by the Fraud and Corporate Crime Group to educate our youngest generation.
2.30pm to 3.00pm		Afternoon tea
3.00pm to 3.30pm	Session 30	Identity Crime in the Netherlands Cees Schep Netherlands Police Agency Department of International Police Information Cees Schep will discuss the extent and nature of identity crime in the Netherlands.  Topical issues, including the expertise centre for identity fraud, the documents and knowledge system EDISON, the Netherlands’ Central Verification and Information system on stolen and missing passports will be discussed.  Examples will also be provided on how identity crime can erode control systems.
3.30pm to 4.00pm	Session 31	Panel Discussion - So where to from here? Panel Members: Professor Jonathan Rusch, US Department of Justice Dr David Lacey, Australian National University Detective Superintendent Brian Hay, Fraud and Corporate Crime Group Moderated by: Detective Sergeant Brendan Rook Fraud and Corporate Crime Group   The panel will explore the future landscape in terms of combating identity crime.  What should we do?  How should we do it?  What are the solutions?  Make sure you have your say!
4.00pm		Closing address and presentation of gifts of appreciation

COACH TRANSPORT IS AVAILABLE FOR PARTICIPANTS TRAVELLING TO THE NATIONAL ADVANCE FEE FRAUD SYMPOSIUM AT CROWNE PLAZA

5:00PM                                COACH DEPARTS FROM RECEPTION