If you live in a state or territory other than Victoria, please read on.
If you live in Victoria, these instructions DO NOT apply to you and you MUST attend at your local Victoria Police Station to make a crime report.
Where you reside outside of Victoria and you have determined that the offender resides in Victoria, please use the link below to be directed to the online reporting facility.
Please complete the document presented, and note that the symbol “*” denotes a mandatory field:
NOTE: If you experience problems with accessing facility, please contact the Queensland Police, Cyber & Identity Crime Investigation Unit on 07 3364 4131.
Ensure you have completed the dispute resolution process with your online auction provider.
Once you have completed the online questionnaire click on the submit button at the bottom of the page and follow the instructions provided. The statement and the witness cover sheet will be automatically generated and you will be given the opportunity to save and or print the required documents.
Print out the statement and take it to your local Police station. Sign the statement in the presence of a Police Officer who will also sign and witness the statement. (Victorian law requires that your statement be witnessed by a Police Officer).
Print proof of having completed with the relevant internet auction provider (for example, the copy of the email acknowledging completion of the process).
Once all of the above have been completed you should post the original, signed hardcopy of your statement along with all relevant exhibits or other attachments (including proof of having lodged a dispute with the relevant auction provider) to the following address:
Officer in Charge
Intelligence Liaison Unit
Intelligence & Covert Support Department
Level 10, 412 St Kilda Road
Melbourne VIC 3004
PLEASE REMEMBER THAT YOUR COMPLAINT WILL NOT BE ACTIONED UNLESS YOU FOLLOW THE ABOVE INSTRUCTIONS. YOU MUST COMPLETE A WITNESS STATEMENT AND PROVIDE PROOF OF HAVING COMPLETED A DISPUTE RESOLUTION PROCESS WITH THE RELEVANT INTERNET AUCTION PROVIDER/WEBSITE.
For evidentiary purposes it is extremely important that you keep the original emails in your email inbox, or any other electronic communications until the investigation has been finalised.
Inquiries to Victoria Police (not including lodgement of a complaint, which must be received in hard copy and signed) can be emailed to: