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Home › Programs › Seniors › Resources › Senior Wiser Safer › Contacting Police

Contacting Police

In an emergency

For life threatening matters, crimes in progress or when the event is time critical, you should call Triple Zero (000).

When you call Triple Zero (000) you will be connected to an operator who will ask which service you need — police, fire or ambulance.

Please ensure that you are ready with your location, name, contact number and specific details of the incident that you are calling about.
Note: Mobile telephones may require a different emergency number which is supplied by your service provider.

If you have a speech or hearing disability, Triple Zero (000) can be accessed via the National Relay Service on 106. For more information please visit the National Relay Service website at: www.relayservice.com.au

In a non-emergency

For all matters of a non-urgent nature, contact your local police station. You can find these contact details:

  • in the White Pages under police;
  • by utilising the police station locator function on the front page of the Queensland Police Service website at www.police.qld.gov.au; or
  • by calling Police Headquarters on (07) 3364 6464.

Website

The Queensland Police Service website contains a wide range of information and services available to members of the community. It can be located at: www.police.qld.gov.au

Crime Stoppers

Crime Stoppers is a partnership between the community volunteer organisation Crime Stoppers Queensland Limited and the Queensland Police Service. Contact with Crime Stoppers can be made in one of two ways. By calling the telephone hotline number 1800 333 000 or by accessing the Share Crime Information section of the Crime Stoppers website. In both instances, members of the public can provide anonymousinformation about criminal activity.

The Crime Stoppers Unit operates 24-hours-a-day, every day of the year. Your call will be answered by a trained operator who will take note of your information. The information is electronically transferred to the police station in whose jurisdiction the offence occurred and then investigated. Please remember that:

  • you need not give your name, remaining anonymous allows you to overcome any fear of involvement or retaliation;
  • your call is not recorded or taped;
  • you are not identified in any way; and
  • callers are allocated a code number:
     to allow for further information to be provided at another time;
     to check on the progress of the investigation; and
     to collect the reward.


Crime Stoppers: 1800 333 000 (Toll Free)

For more information, visit the official Crime Stoppers website at: www.crimestoppers.com.au

District Crime Prevention Coordinators

The Queensland Police Service is committed to providing proactive strategies to help reduce or eliminate crimes against seniors. District Crime Prevention Coordinators are police trained to work in partnership with the community to deliver crime prevention strategies. To obtain advice or services from your District Crime Prevention Coordinator
contact your local police station.

Reporting an offence

For life threatening matters, crimes in progress or when the event is time critical, you should call Triple Zero (000). For all other matters you may visit, write to or call your nearest police station. Please DO NOT email offence details.

Persons with disabilities (TTY - Teleprint typewriter)

The Queensland Police Service has TTY facilities located at the following sections to assist persons with disabilities. To contact TTY call:

Police Communications Centre, Brisbane (07) 3364 4655 (24 hours)

Crime Stoppers, Brisbane (07) 3364 3681 (24 hours)

If you need police to attend an address or you need immediate police assistance do not call Crime Stoppers.


Last Updated: 03/10/2008