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Emergency Phone Numbers

Crime Stoppers:

1800 333 000

Policelink:

131 444

Appendix 1: Performance Summaries

The following summary tables provide the performance by output of performance measures included in the 2008–09 Service Delivery Statement and the 2008-12 Strategic Plan.

Output: Community Safety and Engagement

Measures

Notes

2007-08
Actual

2008-09
Target/est.

2008/09
Actual

National
average

 

Quantity

 Notes
Percentage of resources allocated to this output 1 30.63% 31% 31.6% Unavailable
Percentage of time directed towards community safety and engagement   31.4% … 32.2% Unavailable
Rate of unreported offences 2
- break and enter 34.3% 25%-35% 34.3% 25.8%
- attempted break and enter 68.2% 65%-75% 68.2% 69.3%
- motor vehicle theft 16.9% 10%-20% 16.9% 9.7%
- robbery/attempted robbery 3 ... ... ... 61.5%
- assault/attempted assault   67.6% 65%-75% 67.6% 68.6%
 

Quality

Level of community satisfaction with police generally 4 69.5% 70%-80% 66.8% 66.4%
Perceived level of personal safety and property security
a) Persons feeling safe in the following situation (safe and very safe) 4
- home alone 89.95% 85%-95% 91% 89%
- walking/jogging locally 75.45% 65%-75% 76% 75%
- travelling on public transport 51.3% 45%-55% 52% 49%
b) Public perceptions about problems in the neighbourhood (major problem or somewhat
a problem)		 4, 5
- housebreaking 52.5% 55%-65% 53.6% 56.9%
- motor vehicle theft 36.5% 35%-45% 35.6% 44.6%

- graffiti or other vandalism

 43.2% 35%-45% 46.9% 55%
Satisfaction with police support for community programs 4

68.5% 70%-80% 65.3% 62%
Percentage of persons concerned about being a victim of 4, 5
- physical assault 43.8% 40%-50% 40% 43%
- sexual assault 23.7% 20%-30% 19% 20%
- housebreaking 55.1% 55%-65% 55% 58%
- motor vehicle theft 43.4% 40%-50% 41% 46%
Good order offences detected 6
- number detected 48 911 47 000-51 000 50 700 Unavailable
- rate detected 1 145 1 100-1 200 1 154 Unavailable
Level of community satisfaction with police dealing with public order problems 4 56.8% 50%-60% 54.9% 53.2%
 

Notes

  1. The allocation of resources is guided by the results of the Service’s activity based costing methodology-the Statewide Activity Survey.
  2. Derived from the latest release of the Australian Bureau of Statistics Crime and Safety Survey in 2005. As such, the figures remain unchanged. The next survey will be released in 2009-10.
  3. This measure was discontinued because the Australian Bureau of Statistics Crime and Safety Survey no longer records the rate of
    unreported robbery/attempted robbery offences at a state level.
  4. Derived from the National Survey of Community Satisfaction with Policing July 2008 to June 2009.
  5. Low percentages are desirable for this performance indicator. Low percentages indicate a low level of concern about community safety. Public perceptions of problems in the neighbourhood may be influenced by a range of factors unrelated to actual community safety problems in the neighbourhood, such as media reports on incidents in other jurisdictions.
  6. Good order offences include offences relating to public nuisance, obstructing police, fare evasion and other offences against good order. The rate of offences refers to the number of offences per 100 000 people. An increase in good order offences generally indicates an increase in policing activity around public spaces and major events, and a range of related proactive policing activities

Output: Crime Management

Measures

Notes

2007-08

2008-09
Target/est.

2008-09
Actual

 

Quantity

        
Percentage of resources allocated to this output 1 32.24% 32% 30.8%
Percentage of time spent on crime management 33.1% ... 31.2%
 

Quality
Number of personal safety offences reported 2
- homicide 3 138 150-180 162
- assault 19 327 18 000-21 000 19 721
- sexual assault 4 6 932 6 000-7 500 5 570
- robbery 1 738 1 700-2 000 1 881

- total personal safety

 31 702 30 000-34 000 30 974
Number of personal safety offences cleared 2, 5
- homicide 3 137 110-190 172
- assault 15 813 14 000-18 000 16 821
- sexual assault 6 6 341 5 500-6 500 5 320
- robbery 977 900-1 150 1 109

- total personal safety

 25 729 23 000-28 000 25 947
Number of personal safety offences reported and cleared in the period 2,7
- homicide 3 126 130-175 142
- assault 14 443 13 000-15 000 15 062
- sexual assault 5 160 4 000-5 500 4 044
- robbery 897 800-900 962
- total personal safety 22 774 20 000-24 000 22 432
Number of property security offences reported 8
- unlawful entry 45 388 45 000-55 000 44 348
- other property damage 42 483 40 000-50 000 42 832
- motor vehicle theft 9 965 9 000-12 000 9 557
- other theft (excl. unlawful entry) 79 121 75 000-85 000 82 064
- total property security 203 075 190 000-230 000 202 803
Number of property security offences cleared 5, 8
- unlawful entry 10 991 10 500-13 000 11 098
- other property damage 13 021 13 000-16 000 12 981
- motor vehicle theft 3 359 3 000-4 000 3 136
- other theft (excl. unlawful entry) 23 939 22 000-27 000 25 253
- total property security 72 066 70 000-85 000 72 217
Number of property security offences reported and cleared inthe period 7, 8
- unlawful entry 8 855 8 000-10 000 8 942
- other property damage 11 822 11 500-13 500 11 661
- motor vehicle theft 9 2 821 2 500-3 300 2 618
- other theft (excl. unlawful entry) 21 528 17 500-23 500 22 812
- total property security 62 790 58 000-65 000 63 218
Public satisfaction with initial police response 10 87.2% 80%-90% 88.6%
Public satisfaction with police response from specialist officers 10 89.4% 85%-95% 88.5%
Satisfaction of members of the public who had contact withpolice in the last twelve months 11 80.7% 75%-85% 81.1%
 

Notes:

  1. The allocation of resources is guided by the results of the Service’s activity based costing methodology-the Statewide Activity Survey.
  2. The offence categories reported separately are those classified as ‘violent’ crimes. The ‘total personal safety’ offences figure also includes the offence categories of extortion, kidnapping, abduction and deprivation of liberty and other offences against the person.
  3. Homicide includes the offence categories of attempted murder, conspiracy to murder, manslaughter (excl. by driving) and driving causing death. A detailed breakdown is available in the Annual Statistical Review 2008-09.
  4. In recent years the number of sexual assault offences reported has included a high proportion of offences committed in earlier years. The reduction in the number of sexual assault offences reported in 2008-09 largely reflects a reduction in the reporting of historical offences.
  5. The number of offences cleared relates to the total number of offences cleared in the period regardless of when they were reported.
  6. The reduction experienced in the number of sexual assault offences cleared is linked to the reduced incidence of this crime being reported in 2008-09.
  7. The number of offences reported and cleared within the period relates to offences both reported and cleared in the same timeframe.
  8. The offence categories reported separately are classified as high volume property security offences. The ‘total property security’ offences figures also include the offence
    categories of arson, fraud and handling stolen goods. The offence category ‘other theft’ (excluding unlawful entry) was previously known as stealing.
  9. The reduction in motor vehicle theft reported and cleared in the period reflects the continued reduction in the volume of this crime being committed in Queensland.
    There were 408 less motor vehicle thefts reported in 2008-09 than in 2007-08.
  10. Derived from the Queensland Police Service Crime Victim Survey 2008.
  11. Derived from the National Survey of Community Satisfaction with Policing July 2008 to June 2009.

Output: Traffic Policing

Measures

Notes

2007-08

2008-09
Target/est.

2008-09
Actual

 

Quantity

Percentage of resources allocated to this output 1 20.55% 20% 20.5%
Percentage of time directed toward traffic policing 19.9% ... 19.7%
 

Quality
Number of vehicles monitored per offences for:
- speed cameras 2 110:1 100-130:1 96:1
- red light cameras 3 2 056:1 1 600- 1 900:1 2228:1
Number and rate (per 100 000) of road crash fatalities by crash causal factor 4, 5
- total 332 (7.77) 300-350 352 (8.23)
- speed 79 (1.85) 95 (2.22)
- alcohol 6 72 (1.69) 126 (2.94)
- fatigue 36 (0.84) 26 (0.6)
- seatbelt 26 (0.61) 37 (0.86)
- pedestrians 37 (0.87) 39 (0.91)
Number and rate (per 100 000) of reportable crashes by crash causal factor 7
- total Unavailable 21 000-24 000 Unavailable
- speed
- alcohol
- fatigue
- pedestrians
Number and rate (per 100 000) of persons hospitalised following a crash 7 Unavailable 5 500-6 500 Unavailable
 

Notes:

  1. The allocation of resources is guided by the results of the Service’s activity based costing methodology-the Statewide Activity Survey
  2. The target/estimate for speed camera detections (mobile camera) was set under a different speed camera regime. The change in rate of detection of offences by mobile speed cameras can be attributed to:
    • the rollout of 400 additional speed camera sites and an associated reduction in site learning
    • the implementation of new generation speed camera vehicles (Mercedes Vito Van)
    • a reduction in enforcement tolerance in 2008.
  3. The increase in the number of vehicles monitored per offence detected for red light cameras can be attributed to a range of factors including:
    • site learning
    • temporary location of cameras in high traffic volume sites (due to a major upgrade of existing Red Light Camera program sites)
    • some sites being affected by road works or building activity.
  4. Crash data was extracted on 11 August 2009 and should be viewed as preliminary and subject to change.
  5. A fatality may be related to multiple causal factors or causal factors not included in this report. As a result, the total reported causal factors do not equal the number of fatalities.
  6. Alcohol related crash data may take up to 12 months to be finalised.
  7. Delays in crash data processing associated with the implementation of QPRIME and issues associated with data transfer being experienced by Queensland Transport have impacted on the reliability of available non-fatal crash data. In the interim, a decision has been made not to publish data for non-fatal crash performance indicators.

Output: Professional Standards and Ethical Practice

Measures

Notes

2007-08

2008-09
Target/est.

2008-09
Actual

National
average

 

Quantity

          
Percentage of resources allocated to this output 1 16.58% 17% 17.1% Unavailable
Percentage of time directed toward maintaining professionalism and ethical practice   15.6%   16.9% Unavailable
Hours directed towards in-service training 2 2 389 403 2 200 000-2 600 000 1 959 447 Unavailable
 

Quality

          
Number, rate (per 1 000 officers) and percentage change in rate of complaints against police   2 267
(235.70)
3.83%		 2 100-2 400 2 440
(248.14)
5.28%		 Unavailable
Public perception of police professionalism and image: 3        
- police perform job professionally   81.2% 75% - 85% 80% 80.5%
- police treat people fairly and equally   67.7% 60% - 70% 67% 67.5%
- most police are honest   80.0% 75% - 85% 77.4% 77.1%
- have confidence in police   82.9% 75% - 85% 82.5% 81.8%
Meeting Government targets on police numbers 4 9 833 10 128 10 196 Unavailable
 

Notes:

  1. The allocation of resources is guided by the results of the Service’s activity based costing methodology-the Statewide Activity Survey.
  2. The final actual figure for 2008-09 was less than the target estimate. Contributing factors for this included:
    • a reduction in QPRIME training requirements
    • other planned training did not eventuate
    • the statewide roll out of Conductive Energy Device training was suspended before the end of the 2008-09 period pending a review.
  3. Derived from the National Survey of Community Satisfaction with Policing July 2008 to June 2009.
  4. The actual figure at 30 June 2009 does not include 81 officers employed by Australian Federal Police under the Airport Policing program.
Last updated 13/11/2009