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Home › Services Online › Reports and Publications › Simplification Plan

Queensland Regulatory Simplification Plan

The Queensland Regulatory Simplification Plan 2009-13 outlines how the Government will review the existing stock of Queensland regulation to achieve the Queensland Government’s initial target for reducing the compliance burden to business and the administrative burden to government by $150 million per year by the end of 2012-13. Agencies are participating in one of two 3-year review phases beginning in 2009 (Phase 1) or 2010 (Phase 2).

Agency regulatory simplification plans are a way to identify opportunities to reduce unnecessary and excessive legislative requirements, and streamline administrative and procurement processes. The aim is to give time and money back to business, community and government to invest in pursuits that promote productivity, facilitate innovation and increase competitiveness.

Agency regulatory simplification plans are to be action oriented to reflect changing government priorities and stakeholder consultation. To ensure agency regulatory simplification plans address the real issues of stakeholders, we are seeking your input to inform future reform directions and development of regulatory reform initiatives to ensure they deliver significant and tangible benefits to business, community and government.

The Queensland Police service delivers high quality, innovative, progressive and responsive policing services, ensuring that Queensland is a safe and secure place to live, visit and do business.

The Queensland Police Service provides

  • Policing services to the Queensland community focusing on criminal activities and networks, providing specialist operational resources and ensuring professional practice and ethical behaviour
  • Administrative, finance, human resources and information and communication technology functions for all employees and stakeholders.

Key initiatives in the Queensland Police Service Simplification Plan

  • New online Weapons Licensing System which will move the current manual processes for the processing of licence applications to an internet based system for registration and processing.
  • The Policelink project which established the first non-urgent police contact centre providing the community additional choices to contact police to report non-urgent incidents, in particular minor property crime.


QPS Simplification Plan

Download the QPS Simplification Plan (Simplification Plan|409086|application/pdf 400KB)

ADMINISTRATIVE PROCESS IMPROVEMENTS

Administrative processes (including fees and charges that are the subject of this initiative) are those that support business, community and government in accessing government regulatory information, satisfying compliance, and administering and enforcing regulatory requirements.

Initiative Purpose/Objective Review Period Targeted Implementation Date
Weapons Licensing System This project will implement a replacement Weapons Licensing System (WLS) to maintain the weapons register. The current system relies on manual processes for the processing of licence applications, such as Permits-to-Acquire a weapon, licence renewals and firearm dealer transactions.

Under the current system, licensed holders are required to attend a police station to make or renew an application. The new WLS will support many changes to the policy and procedures of the Weapons Licensing Branch, moving it to an internet based system for registration and processing and reducing the need for persons to attend police stations.

This will facilitate the online lodgement of applications, fee payments and information updates anytime, anywhere without being bound to the restrictions of the location and opening hours of a police station.

It is expected that this will result in improved customer service satisfaction for weapons licence holders, registered trainers club executives and members, and dealers and businesses.

 2009 2011
Policelink To ensure a high level of continued service delivery, QPS has examined the way it manages, and responds to calls for service and non-urgent contacts from the community. On average the QPS Communication Centres (23 throughout the State) handle around 33,000 urgent (Triple Zero) and over 70,000 non-urgent calls each month.

The Policelink project has established the first non-urgent police contact centre

 2008 Phased implementation commenced May 2010

Last Updated: 14/02/2012