​Queensland Police Service Internet Site: Privacy Statement

The Queensland Police Service (QPS) has established responsible and accountable collection and management arrangements to protect personal information within the Service against loss, misuse or inappropriate modification or disclosure.

QPS information management policies and procedures conform to the requirements of the Police Service Administration Act 1990, Public Service Act 2008, Public Service Regulations 2008 and Information Privacy Act 2009. Accountability requirements under these legislative provisions and the Crime and Misconduct Act 2001 apply to any alleged contravention of authorised procedures.

Personal information is defined by Information Privacy Act 2009 as, "information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion."

Site visit data

This website is operated by QPS. When visiting this site, a record of your visit is logged. Information is recorded for statistical purposes and is used by QPS to monitor the use of the site, and to make improvements. The information logged when you access our website is:

  • the user's IP address;
  • the date and time of the visit to the site;
  • the pages accessed and the documents downloaded;
  • the user's operating system; and
  • the user's web browser version.

No attempt is made to identify users or their browsing activities except in the event of an investigation into apparent improper use of the QPS Internet facility, or where a law enforcement agency exercises a warrant to inspect the site’s logs.

Google Analytics

The QPS is committed to providing a useful and effective service via its webpage. To that end, the department employs the tools provided by Google Analytics to gather information about how the department's website is accessed. Google Analytics uses 'cookies', which are text files placed on your computer, to help the department analyse how users use the site.

The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers located outside of Australia. No personally identifying information is recorded or provided to Google. If you are logged in to the department's website, information about your user account is NOT linked to data recorded by Google Analytics and is NOT provided to Google.

Information that is gathered using the Google Analytics cookie includes:

  • the number of visitors to the department's website
  • how visitors arrive at the department's website, for example did they type the address in directly, follow a link from another webpage, or arrive via a search engine
  • the number of times each page is viewed and for how long
  • time and date of visit
  • geographical location of the visitor
  • information about what browser was used to view the department's site and the operating system of the computer
  • information about whether the browser supports Java and Flash
  • the speed of the user's internet connection.

This information will be used by the QPS to optimise the department's site to improve access and useability, and to compile statistical data for reporting purposes.

Read more about Google's Privacy Policy.

Security of information

The Police Service Administration Act 1990 has specific provisions prohibiting QPS personnel from accessing, recording or disclosing an individual's personal information except in the performance of their duties or in specific situations permitted by law.

While QPS provides a secure environment, you should be aware there are inherent risks associated with the transmission of information via the Internet. For those who do not wish to use the Internet, QPS provides alternate ways (for example, fax, letter and office visits) of obtaining and providing information. In some circumstances, QPS guidelines may require us to send particular information by non-electronic means.

Collection, use and disclosure of personal information

When the QPS receives your email or online submission form, your details become accessible to staff, and may be recorded.  The collection of this information is authorised by the Police Service Administration Act 1990. The information may be used to assist in performing the statutory functions and responsibilities of the Queensland Police Service (QPS). The QPS may disclose some or all of this information to other State and Federal Government agencies as provided for by legislation or in accordance with the Information Privacy Act 2009.

Further information

Further information is available on this website by viewing the Information Privacy Plan​. If you wish to inquire about a privacy matter or the privacy process, please contact the QPS Privacy Officer or visit www.privacy.gov.au​.