When you phone Policelink you help reduce the number of calls to existing Police Stations, and 000 centres. Your choice of action increases the ability for frontline police to attend more urgent requests for assistance.
Policelink allows Queensland Police Service resources to be re-invested into other priorities and proactive functions which will be to the benefit of Queenslanders. It is expected that Policelink will reduce pressure on Triple Zero (000) calls as Policelink will receive, respond and action more of the non-urgent call types.
Why was Policelink introduced?
Policelink 131 444 is a dedicated phone number designed to improve response management and enhance the delivery of Police services to Queenslanders. 131 444 provides you with another choice to contact Police for non-urgent assistance. This will result in improved front line Police response times. Professionally trained Client Service Officers will respond to your call 24 hours a day, 7 days a week.
Providing the community with the 131 444 number, delivers major enhancements to the high quality policing and crime reporting services. Policelink also assists officers managing crime in your area by identifying emerging trends from the information you provide when you make your report to Policelink. The introduction of Policelink has positively impacted the availability of Police Officers to respond to more urgent incidents and emergencies.