If you receive a Camera Detected Offence Notice it will include relevant details of the offence captured by the photographic detection device, including:
• image/s of the offence, 
• date and time of the offence, 
• the location of the offence, 
• the location speed limit and the alleged speed of the detected vehicle (speeding offences only),
• the fine amount of the offence,​ and
• the number of licence demerit points allocated for the offence.

More information on the allocation of demerit points

The Infringement Notice will be mailed to the registered owner of the vehicle. In the case of joint ownership, the Infringement Notice is issued to the person who is listed first on the vehicle registration records.

The Infringement Notice recipient is allocated 28 days to either pay the fine, elect to go to court or nominate the person in charge or driver of the vehicle. A blank Statutory Declaration (Section A) is located on the rear of the notice to nominate a person in charge or driver of the vehicle at the time of the alleged offence.

If you elect to have the matter heard in court, complete the Election for Court Hearing (Section B) on the rear of the infringement notice and send the completed form to the Department of Transport and Main Roads, PO Box 673, Fortitude Valley QLD 4006.

If the Infringement Notice is in your name and you pay the fine, the demerit points will be accrued against your driver’s licence history.

The Infringement Notice number and details of the offence are in the top grey panel on the front page of the Infringement Notice.

The Traffic Camera Office can assist only with matters associated with Camera Detected Offence Notices. Our contact details are:

Traffic Camera Office
GPO Box 1440
Brisbane QLD 4001

Phone: 1300 360 610
Fax: (07) 3099 6138

NOTEPlease have your Infringement Notice number and your Registration number ready when you call. Phone calls made to the Queensland Police Service, Traffic Camera Office are recorded for quality assurance and training purposes.

I am the registered owner of the vehicle but I wasn’t the driver.

Staff that process infringements captured by photographic detection devices have no knowledge of who was driving the vehicle when the alleged offence was committed.

The legislation governing camera detected traffic offences are based upon ‘owner onus’. That is, the registered operator / owner of the vehicle concerned is responsible for the offence unless that person nominates another person in charge or driver of the vehicle within the respective legislative timeframe.

Under the provisions of legislation, if some other person (other than the registered owner) was in charge of the vehicle when a camera detected offence was committed, the registered owner of the vehicle may transfer liability for the offence to that person by completing a Statutory Declaration​

Why was the Infringement Notice sent to my old address? Why didn’t I receive the Infringement Notice?

Infringement Notices issued as a result of camera detected offences are required by legislation to be sent to the address of the registered operator / owner of the vehicle involved that is recorded on the registration authorities data-base.

It is the responsibility of vehicle owners and licensed drivers to ensure that notification of a change of address is given to the Department of Transport and Main Roads within 14 days as required by legislation. Should the vehicle be registered in a state other than Queensland, you should follow the legislation guidelines as determined by that governing authority.

The vehicle in the photograph is not mine. Why did I receive an Infringement Notice?

The Infringement Notice may have been issued to you by the way of a statutory declaration. This means the recipient of an original Infringement Notice has nominated you as being the driver or person in charge of their vehicle when the camera detected offence occurred.

The name of the person who has nominated you is printed on the Infringement Notice, above the photograph/s of the offence.

NOTEIf the vehicle registration is unfamiliar to you and there is no information on the Infringement Notice outlining who has nominated you, please contact the Traffic Camera Office on 1300 360 610.

I sold my vehicle, but I received an infringement notice with my sold vehicle details on it.

You must fully complete and return the Statutory Declaration​ on the rear of the infringement notice within 28 days of the Infringement Notice issue date. You need to include the name and address of the person who you sold the vehicle to and the date of sale or disposal of the vehicle. The statutory dec​​laration is to be returned to:

  Inspector
  Traffic Camera Office
  Queensland Police Service
  GPO Box 1440
  Brisbane QLD 4001

Without the full name and full residential address of the person who purchased the vehicle supplied on a statutory declaration, the Traffic Camera Office will not withdraw the Infringement Notice issued in your name.

It is important to note that at the time of issuing the Infringement Notice, the vehicle registration was still recorded in your name or you were recorded as being the last registered owner.  The Traffic Camera Office obtains these records from the relevant state registration authority. It is suggested you contact that authority directly to assist you with any enquiries you may have regarding the registration of the vehicle involved. In Queensland the registration authority is the Department of Transport and Main Roads (ph: 13 23 80).  

My vehicle or registration plates were stolen at the time of the offence.

If you have not reported the incident to your local Police you must do so immediately. This includes when the vehicle was stolen or when the registration plates were illegally taken, or taken without your permission from the vehicle.

Statutory Declaration​​ is to be completed and returned to the Traffic Camera Office within 28 days of the issue date of the Infringement Notice. The statutory declaration requires your full name and full residential address and the Queensland Police Service Crime Report Number (QP number). This is the number given to you at the time you reported the vehicle / plates as stolen to Police.

It is also recommended you contact or report the matter to the relevant state’s registration authority. In Queensland this authority is the Department of Transport and Main Roads (ph: 13 23 80).