Who else can help?

We are always working to prevent fraud and cybercrime. If you are looking for information about how you can be safer against these crimes, see R U in control?

The following links are presented as potential useful sources of information. A link is not an endorsement of a company or product by the Queensland Police Service, nor does it imply that any company or site not listed here offers inferior services.

SCAMWatch

If you have fallen victim to a scam, you should report it to the Australian Cyber Security Centre (ACSC). Sometimes the decision may be made not to refer a matter to the police, where it is not a crime but a civil matter. This can be the case with scams. If your case is not a crime, but it involves a scam, you can report it to the ACCC’s SCAMWatch. SCAMWatch helps keep Australians informed about current scams. Information on online scams reported to ACSC will be shared with the ACCC.

Other helpful contacts

The Queensland Office of Fair Trading (OFT) aims to deliver a fair and safe marketplace for Queensland consumers and businesses.

The Queensland legislation website is the official Queensland Government website providing access to authorised Queensland legislation and related information – Bills introduced, Acts as passed, subordinate legislation as made and point-in-time reprints (consolidations) of Acts and subordinate legislation. The website is managed by the Office of the Queensland Parliamentary Counsel.

The Australian Federal Police (AFP) enforces Commonwealth criminal law, and protects Commonwealth and national interests from crime in Australia and overseas. Its area of focus includes combating cybercrime. 

The Australian Communications and Media Authority (ACMA) is a statutory authority under the Commonwealth Government. 

The Australian Competition and Consumer Commission (ACCC) promotes competition and fair trade in markets to benefit consumers, businesses and the community. It also regulates national infrastructure services. Its primary responsibility is to ensure that individuals and businesses comply with Australian competition, fair trading, and consumer protection laws - in particular the Competition and Consumer Act 2010.

AusCERT is a leading Cyber Emergency Response Team for Australia and provides information security advice to its members, including the higher education sector. It is a single point of contact for dealing with cyber security incidents affecting or involving member networks.  As a not-for-profit security group based at the University of Queensland, AusCERT helps members prevent, detect, respond to and mitigate cyber and Internet-based attacks.

The National Fraud Information Centre (NFIC), was established in 1992 by the National Consumers League, the oldest non-profit consumer organisation in the United States, to fight the growing menace of telemarketing fraud by improving prevention and enforcement. The site gives consumers answers to their questions and allows them to report possible fraud. It is a valuable educational tool. 

The Internet Crime Complaint Centre (IC3) is a partnership between the USA FBI and the National White Collar Crime Centre. If you have been the victim of an offence committed by an offender from the USA, you can lodge a complaint via the Internet directly to the IFCC, who may forward the matter to the relevant jurisdiction for investigation.

ActionFraud is the UK's national fraud and cyber crime reporting centre. It provides a central point of contact for information about fraud and cyber crime.