Lost, stolen and seized e-mobility devices

If your e-mobility device is missing

If your e-scooter, e-bike or other e-mobility device is missing, you should first check the Queensland Police Service (QPS) list of Seized and forfeited e-mobility devices

If your device has been seized

If your device is listed as seized, it means police reasonably suspected it did not meet the legal requirements to be used on a road, a road-related area, or in a public place.

Any device that does not meet the legal requirements for e-bikes, EPACs or personal mobility devices (PMDs) is considered a prohibited bike.

You can apply to have a seized e-mobility device release by filling out an application for release form within 30 days, starting from the day after the device was seized. This is called the release application period.

If your device has been forfeited

If your device is listed as forfeited you cannot get it back.

A device is forfeited if:

• A release application was not made within the 30-day release application period or 
• An application was made and reviewed, but ownership could not be confirmed and all review periods have ended.

If you can’t find your device and think it’s stolen

If you can’t find your device listed on the Seized and forfeited e-mobility device list, you can also check the lost and found property list.

If your device is not listed on any of the lost, found or seized property lists, you can make a stolen property report.

FAQs

Why was my e-mobility device seized?

The Queensland Police Service has the powers to seize e-mobility devices that police reasonably suspect do not meet the legal requirements. This can include but is not limited to:

• Over-powered motors exceeding 250W on Electric Power Assisted Cycles
• Oversized or high-speed Personal Mobility Devices
• Bicycles with aftermarket electric motors or petrol engines fitted, and
• Unregistered or unregistrable motorbikes ridden in public spaces.

For more information on what devices are compliant in Queensland visit the Queensland Government's StreetSmarts webpage. 

How do I get my e-mobility device back after it’s been seized?

You can apply for the release of your e-mobility device by filling out an application for release form within 30 days after the day of seizure.

Can I get my e-mobility device back after it’s been forfeited?

 If your device has been forfeited you cannot get it back. By law, ownership transfers to the State, and the forfeited device will be destroyed or disposed of (sections 123P and 123Q Police Powers and Responsibilities Act 2000).

I’ve left a helmet or other property items with my seized e-mobility device, how do I get them back?

You can get back any property left with the seized device if you can provide written notice proving ownership within 30 days after the publication date of the notice.

If no written notice is given within 30 days, by law the property can be disposed (section 718 Police Powers and Responsibilities Act 2000).

For all questions and inquiries about other property, call the property contact number listed on the seizure notice and quote the “QP” occurrence number. 

What happens if my device was stolen then seized?

If you think your device was stolen then seized by police, do not make a stolen report. You will need to apply for an application for release within the standard release period of 30 days. 

What is a prohibited bike?

A ‘prohibited bike’ is any e-mobility device, including unregistered motorcycles, that doesn’t meet the legal requirements to be ridden on a Queensland road, a road-related area or in a public place.

How do I know if my e-bike or PMD is legal or illegal?

Visit the StreetSmarts E-bikes, E-scooters and Personal Mobility Devices (PMDs) webpage to learn more about whether your e-mobility device is legal or illegal and whether it can be used on a road, a road-related area or in a public place.