Operational policies

Our policies and procedures guide what the Queensland Police Service (QPS) does, and how we do it. Manuals are reference tools that help police officers correctly implement our policies and procedures.

Digital Electronic Recording of Interviews and Evidence Manual (PDF)
Issue 33 effective 1 September 2025

• The Digital Electronic Recording of Interviews and Evidence Manual outlines how QPS manages the recording of interviews and evidence.

Management Support Manual (PDF)
Issue 60 effective 1 October 2025

• The QPS Management Support Manual contains guidelines on organisational management, including topics such as information management, workplace safety, code of dress and police station management.

Operational Procedures Manual (PDF)
Issue 108 effective 1 October 2025

• The Operational Procedures Manual outlines how QPS will conduct procedures including coronial matters, investigations, driving service vehicles and more.

Traffic Manual (PDF)
Issue 79 effective 1 October 2025

• The Traffic Manual outlines how QPS conducts road safety activity, including speed checks, drink and drug driving checks, vehicle impounding and more.

Service Manuals Definitions (PDF)
Updated effective 1 October 2025

• The Service Manuals Definitions contain definitions and explanations of specific terms used throughout the manuals.

Complaint Resolution Policy (PDF)
Effective 23 April 2019

• The Complaint Resolution Policy outlines how QPS resolves complaints.

For information relating to individual commands or regions, please refer to our Organisational Structure.